Privacy Policy
Last updated: January 2025
1. Introduction
Regent Protocol ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our freight audit services.
2. Information We Collect
We collect information you provide directly to us, including:
- Name and contact information (email address)
- Company name and business information
- Shipping volume data
- Carrier invoice and billing data (when using our services)
- Communications you send to us
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our freight audit services
- Process and complete transactions
- Send you technical notices and support messages
- Respond to your comments and questions
- Analyse carrier billing data to identify discrepancies and recovery opportunities
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data transmissions are encrypted using industry-standard SSL/TLS protocols. We provide NDAs for all audit engagements upon request.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Audit data is retained for the duration of our business relationship plus any period required by applicable law.
6. Your Rights (UK GDPR)
Under UK data protection law, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
- Withdraw consent at any time
7. Cookies
Our website uses essential cookies required for the site to function. We do not use tracking or advertising cookies without your explicit consent.
8. Third-Party Services
We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We do not sell your personal information to third parties.
9. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
Email: Denai.King@regentprotocol.io
Location: London, United Kingdom
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.